Workshop Refund and Cancellation Policy
If you need to cancel your workshop registration for whatever reason, please do so in writing, an email will suffice. We recognise that unforeseen personal circumstances may arise impacting your ability to attend our workshop(s), however The Social Mind Pty Ltd will not accept responsibility for these.
In the event of cancellation prior to the close of standard registration, The Social Mind Pty Ltd will refund all workshop payments made less a A$99.00 (inc GST) cancellation and admin fee. Absolutely no refunds will be made for cancellations after close of standard registration.
Prior to the close of the standard registration period, a substitute may attend in your place. Please notify us as soon as possible if you are transferring your registration — please note that a transfer of registration will incur a A$66 (inc GST) administration processing fee. This also includes transferring from one workshop venue to another.
Following the close of the standard registration period for a workshop, we are unable to transfer registration.
Any additional administration on payments or workshop matters including change of details, additional contact, requests for additional copies or changes to the attendance certificate or tax invoice will incur a A$99 (inc GST) administration fee per item.
Please note that refunds can take up to 60 days to process.
The Social Mind Pty Ltd reserves the right to make any changes to the any workshop without notice.
In the event The Social Mind Pty Ltd needs to cancel a workshop, then a full refund will be made of the workshop registration fee. The Social Mind Pty Ltd will not be responsible for any cost other than the workshop payment.
The Social Mind Pty Ltd reserves the right, at its sole discretion, to decline entry to any of our workshops to anyone who may have registered, and/or to discontinue attendance to anyone who may have registered. A full refund less a A$99 (inc GST) cancellation fee will be remitted to the refused registrant.
The Social Mind Pty Ltd training workshops are directed at interested teachers, other professionals and parents. Workshop content information is available on our website. There are generally no prerequisites to attending The Social Mind Pty Ltd workshops. You are welcome to attend, however you attend under your own volition. The Social Mind Pty Ltd takes no responsibility as to the suitability of any workshop.
You can contact via email firstname.lastname@example.org
If you have questions you can phone us on (02) 5105 5262 if calling from Australia, or +61 2 5105 5262 if calling from outside Australia.